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13 franchisees and senior practice staff recently graduated from The TaxAssist Training Academy’s management and leadership course.

Run over two years, the bespoke LEAD Diploma course, which is offered to both TaxAssist franchisees and senior staff, develops the skills required to be a leader and to help build and manage an effective team. 

This is the second group of staff and franchisees to complete LEAD, with the first group of 25 graduating in 2017.

Samantha Skyring, Senior Training and Technical Communications Manager at Broadland Business Park based TaxAssist Accountants said: “To successfully build a practice, you need to have the skills and knowledge to successfully build and manage a team of staff. This is important in the early days as a franchisee begins to establish their business, and equally important to mature franchises with an eye on exit strategies and succession planning. 

“This totally bespoke course continues to be very popular with everyone in the network, who can see the value it adds to the running of their practice.”

TaxAssist has received some fantastic feedback from those who have successfully completed the LEAD course.

Steve Doyle, of TaxAssist Accountants in Plymouth said: “The LEAD course has been extremely helpful in building my confidence and ability to deal with situations and aspects of work that I have previously had minimal experience in or avoided. I now feel able to conduct formal staff communications, deal with conflicts and delegate work effectively.

“Everyone on the course wanted to get the most that they could from it, therefore we were all very supportive of each other and it was very interesting to gain different perspectives on how to complete day to day tasks from other people on the course.

“I think the LEAD course is very helpful to anyone who is hoping to become a more influential and effective member of staff within their team, no matter what their job role is.”

TaxAssist runs regular franchise Discovery Days at their Support Centre at Broadland Business Park. Nikki Haythorne on 0800 0188297 is the contact.